5. YOUR RIGHTS
As a Customer, at any point while WorkDone or our Subprocessors are in possession of, or processing, your business data, You have the following rights:
5.1. Your Right to Know to What We CapturedYou, the Customer, have the right to know what process data we captured and how that data is handled. However, to protect customer privacy, such requests must be carefully authenticated (beyond demonstrating control of the customer’s email address) prior to disclosure of specific account data.
5.2. Your Right to Have Your Data ErasedYou have the right to instruct us to remove data permanently from our systems. Once the request is authenticated, the data will be removed from our active systems.
Our disaster recovery and data availability requirements mean that WorkDone has a legitimate interest in maintaining secure backups. Erasure requests do not apply to historical backups.