For starters, how does the WorkDone Monitor work? You install it as a browser plug-in, and then it uses content analytics technology to track where your mouse moves, what you click on, what’s on your screen, what data is being transferred in the background—in short, it watches everything you do.
All of that data is hashed with 256-bit encryption within the browser, and then the encrypted data is sent to the cloud, where WorkDone performs behavioral pattern analysis on all of the data that the Monitor has collected. Only you (the customer) retains the private key for decryption purposes (unless you’ve specifically agreed to give WorkDone a copy), so we can’t see any of that user or process data.
Once our behavioral pattern analysis (which uses machine learning technology to process all of your data) spots a work pattern that can be automated, it asks you if you’d like to start running a program in your browser to automatically complete the task that’s been identified—that program is the WorkDone Agent.
Since our technology is browser- and cloud-based, our target market is cloud-forward customers who use popular SaaS platforms. For now, WorkDone can’t identify tasks involving on-premise software, since that falls outside the scope of our WorkDone Monitor’s ability to track what’s going on as you work.
If you want some more specific examples of how WorkDone gets work done, you can also read our use cases on purchase orders
and invoice processing
And if you’re curious, we’ve also compiled a quick glossary of some of the technical terms that keep coming up: